JobTarget

Customer Success Specialist

Stamford, Connecticut   |   Full-Time   |   Expired

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Job Description

JobTarget is a leading company in the online job search and recruiting industry. Our team is comprised of experts in recruitment, ecommerce, and online job search. Our products are used by thousands of corporate recruiters and reach millions of job seekers. Our revenues are growing, and we are looking to expand our Support team. The company values work life balance, rewarding risk and creativity, and an open culture.

About the Role
Customer Success Specialists at JobTarget are on the front lines of helping organizations more effectively manage their online recruitment strategy. You will focus on introducing recruitment tools that will help your customers find, engage, and hire the perfect candidate for all positions you will. Your passion to learn from and connect with others will ultimately help more organizations find and hire great people.

Responsibilities

  • Greet new customers to the JobTarget platform
  • Set appointments with key decision-makers
  • Ensure customers have a positive experience on any transaction
  • Train customers on product and service
  • Provide proactive customer support
  • Collect customer data
  • Drive pipeline growth by creating sales qualified leads
  • Build strong relationships with existing customers to grow revenue from assigned accounts
  • Recommend new JobTarget products to customer based on their hiring needs
  • Use Salesforce.com CRM.

Required Skills

  • 2-3+ years inside sales experience a plus.
  • Must be comfortable selling to new business and existing customers
  • Excellent phone skills: comfortable making a high volume of calls every day
  • Ability to engage and cultivate new leads
  • Strong oral and written communication skills
  • Ability to work in a start-up, fast-paced, high-growth environment
  • Ability to work remotely

JobTarget provides a high-energy growth environment, along with a competitive base salary and excellent benefits including PTO, medical, dental and 401(k) with match. Employees may also be eligible to participate in JobTarget's Equity Incentive Plan. Compensation commensurate with experience. JobTarget is an equal opportunity employer.